The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed. Washington Police Supply / copgear.com reserves the right to change its payment procedures at any time without prior notice to you. All returns or exchanges must be shipped to us with a return authorization number clearly labeled on your packaging. Please contact us for a return authorization number. For warranty issues, please contact the original manufacturer to facilitate any repair or replacement if needed. Special order, customized, engraved, clearance, and other products altered at the customers request are not returnable. Exchange policy: Eligible product exchanges can be made for products valued equal to or greater than your original cost (excluding original shipping charges). Products must be received by copgear.com / Washington Police Supply within 15 days of original delivery of the product to you. Products must be received by copgear.com / Washington Police Supply with all original packaging, in perfect, unused condition. >>> Return Policy: Eligible, non-defective products returned following the guidelines above will be charged a 15% restocking fee unless otherwise agreed to in writing prior to the return. Exchanges will not be charged a restocking fee unless of an electronic nature, (lights, radios, etc.), due to the need for additional "original condition" verification procedures.